Privacy

Effective Date: 2025
Brand: Downtown Dog Runners / Long Beach Pixels LLC

At Downtown Dog Runners (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal and mobile information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or website.

1. Information We Collect

We may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Address (for service appointments)
  • Information about your dog(s)

2. How We Use Your Information

We use the information we collect to:

  • Schedule and provide dog running and wellness services
  • Send SMS appointment reminders and updates
  • Respond to inquiries
  • Improve our services and user experience

3. No Sharing of Data for Marketing

We do not share or sell your personal or mobile information with third parties for marketing or promotional purposes, even with your consent.

4. No Transfer of Consumer Data to External Organizations

We do not transfer your personal data to any external organizations under any circumstances.
We implement strict access controls, secure systems, and regular audits to prevent unauthorized sharing of your information.

5. SMS Opt-Out Rights

You may opt out of receiving SMS messages from us at any time by replying STOP or UNSUBSCRIBE to any message. For assistance, reply HELP or contact us at the email below.

6. Cookies

Our website may use basic cookies to enhance your experience. You may disable cookies through your browser settings.

7. Third-Party Links

Our site may link to third-party websites. We are not responsible for their content or privacy practices.

8. Your California Privacy Rights

If you’re a California resident, you may:

  • Request disclosure of personal information we collect
  • Request deletion of your data
  • Request that we do not sell your data (we don’t)

To exercise your rights, contact us at: ab@downtowndogrunners.com

9. Contact Us

Email: ab@downtowndogrunners.com
 Phone: 562-528-3375
Website: https://downtowndogrunners.com

Terms and Conditions

Effective Date: 2025

Brand: Downtown Dog Runners / Long Beach Pixels LLC

Welcome to Downtown Dog Runners. By accessing our website or using our services, you agree to these terms and conditions.

1. Services

We provide dog running and related pet wellness services in California. Clients agree to disclose accurate pet information, including medical conditions or behavioral concerns.

2. Scheduling & Payment

  • Appointments must be scheduled in advance.
  • Payment is due at the time of service unless agreed otherwise.
  • Late cancellations (less than 24 hours’ notice) may result in a fee.

3. Liability

We take all reasonable precautions to ensure the safety of your pet. However, by using our services, you accept the inherent risks of pet care and outdoor activities and agree not to hold Downtown Dog Runners liable for any injury, illness, or loss.

4. User Conduct

You agree not to misuse our website or interfere with our services or operations.

5. Intellectual Property

All content on our website is owned by Downtown Dog Runners and may not be copied, reproduced, or distributed without permission.

6. Modifications

We reserve the right to update these terms. Continued use of our website or services implies acceptance of changes.

7. Governing Law

These Terms are governed by the laws of the State of California.

SMS Messaging Terms

Types of Messages You May Receive:

  • Appointment reminders
  • Service confirmations and updates
  • Promotions or seasonal offerings

Message Frequency:

  • You may receive up to 4 SMS messages per month.

Message and Data Rates:

  • Message and data rates may apply depending on your carrier and plan.

    Message Types:
  • You will receive appointment reminders, service updates, and occasional promotional messages.
  • Message Frequency:
  • You may receive up to 4 SMS messages per month.
  • Opt-Out Instructions:
  • To stop receiving messages, text STOP.
  • For help, text HELP or contact us at ab@downtowndogrunners.com.

Opt-Out Instructions:

  • To stop receiving messages, text STOP.
  • For help, text HELP
  • For assistance, text HELP or email us at ab@downtowndogrunners.com

8. Contact Us

📧 Email: ab@downtowndogrunners.com
📞 Phone: 562-832-3203
🌐 Website: https://downtowndogrunners.com